Control-F1 Provides enterprise solutions for live and automated support. http://www.ca.com/ More Info
Internet Software Sciences A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available. http://www.inet-sciences.com/ More Info
Kayako Web Solutions Browser-based help desk software with large spectrum of features, including support ticketing, knowledge base, and trouble-shooter. http://www.kayako.com/ More Info
LivePerson Features Win32 client application, push page technology, user/operator surveys, pro-active chat invitation, and SSL. http://www.liveperson.com/ More Info
osTicket Open Source Project A simple and lightweight support ticket program designed to be easy to install and setup. It is also completely free. http://www.osticket.com/ More Info
Supportsoft Real-time service management and support automation software. http://www.supportsoft.com/ More Info